Topic guides
Plain-language guides on the most common safety topics for older adults. Each guide brings together the latest alerts, courses, and habits in one place.
Phone scams targeting older adults
How to recognize and stop phone scams — IRS imposters, fake bank calls, grandparent emergencies, fake Medicare calls, and more.
Email phishing — fake emails that steal passwords
How to spot fake emails that pretend to be from your bank, Amazon, or Apple. Plain-language guide to recognizing phishing attempts.
Text message scams — fake delivery, bank alerts, and refunds
How to recognize scam text messages — fake package delivery, fake bank fraud alerts, fake IRS refunds, and other smishing attempts.
Online banking safety — protect your accounts
How to bank online safely — strong passwords, two-factor authentication, spotting fake bank emails and texts, what to do if your account is compromised.
For family members helping an older adult learn
Resources for adult children, grandchildren, and other family members helping an older relative use technology safely. Conversation starters, what to teach first, and how to be patient.