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Email phishing — fake emails that steal passwords

Phishing emails pretend to be from a real company — your bank, Amazon, Apple, PayPal, or others — to trick you into typing your password into a fake website. Modern phishing emails can look almost identical to the real thing.

The most important habit:

When in doubt, never click links in emails. Open the company's website directly by typing its address into your browser (or using their app).

Key habits

  • Look at the sender's email address, not just their name. Real Amazon emails come from @amazon.com, not @amaz0n-billing-help.com.
  • Hover over links before clicking to see where they actually go. If the link doesn't match the company, don't click.
  • "Dear customer" or "Dear member" without your real name is a red flag. Real companies usually use your name.
  • Threats with deadlines ("Account suspended in 24 hours!") are classic phishing tactics. Real companies don't work that way.
  • When you click a real link or open a real app, you should see your name and account information. Fake sites won't.