Articles & References

Practical reading for safer everyday technology.

Browse calm, plain-language articles on scam safety, account protection, family support, email safety, online shopping, and everyday technology.

How to Tell if a Text Message Is Safe to Click
How to Tell if a Text Message Is Safe to Click
Scam SafetyPublic Preview6 minutes

How to Tell if a Text Message Is Safe to Click

Text messages can look official but hide harmful links. This guide walks you through common warning signs and simple steps to stay safe before you ever tap a link.

What to Do When a Message Says Your Account Is Locked
Account SafetyMember Resource6 minutes

What to Do When a Message Says Your Account Is Locked

Account locked messages create panic, but most are fake. This article helps you slow down, check if the message is real, and reach your account safely through official channels.

Why Gift Card Requests Are a Warning Sign
Scam SafetyPublic Preview6 minutes

Why Gift Card Requests Are a Warning Sign

Paying with gift cards is a tactic scammers use because it is hard to reverse. This article explains why no real business or government agency asks for gift card payments, and what to do when someone does.

How to Help a Parent With Technology Without Taking Over
Family SupportMember Resource7 minutes

How to Help a Parent With Technology Without Taking Over

Helping a parent with technology is an act of love, but how you help matters. This guide offers practical ways to support without taking over, so your loved one feels capable and respected.

A Simple Monthly Account Safety Checkup
Account SafetyMember Resource7 minutes

A Simple Monthly Account Safety Checkup

Just like a home needs regular upkeep, your online accounts benefit from a short monthly review. This guide walks you through a simple, calm checkup you can do in about 30 minutes.

What to Do if You Clicked a Suspicious Link
Scam ResponsePublic Preview6 minutes

What to Do if You Clicked a Suspicious Link

Clicking a suspicious link does not mean the worst has happened. This guide walks you through what to do right away, from stepping away from the device to contacting your bank, so you can handle the situation calmly and quickly.

How to Check if an Email Is Real
Email SafetyMember Resource7 minutes

How to Check if an Email Is Real

Fake emails can be hard to spot, but they always leave clues. This guide walks you through what to look for in the sender address, subject line, attachments, and links before you interact with any email.

Safer Online Shopping Habits for Everyday Purchases
Online ShoppingMember Resource7 minutes

Safer Online Shopping Habits for Everyday Purchases

Shopping online has become a part of everyday life, but not every store or deal is what it appears. This guide offers simple, practical habits to help you shop more safely and recognize the signs of a fake or risky site.

Video Call Basics for Grandparents and Families
Everyday TechnologyPublic Preview6 minutes

Video Call Basics for Grandparents and Families

Video calling is one of the most rewarding ways to use a phone or tablet. This guide walks through the basics: how to join a call, control your camera and microphone, and handle a few common situations safely and without stress.

How to Create a Family Verification Plan
Family SupportMember Resource7 minutes

How to Create a Family Verification Plan

A family verification plan is a simple agreement between family members that creates a safe process for handling emergency calls, money requests, and suspicious account alerts. This article walks you through how to build one together.