Online Safety Basics · Lesson 2

How to Spot a Scam Text

Use a simple checklist before tapping links in text messages.

Older adults reviewing a suspicious text message together.
2Lesson
15Minutes
4+Examples
1Practice
Member Lesson

Start with the goal.

Use a simple checklist before tapping links in text messages.

Designed for real life: Read slowly, use the examples, and practice with one real message or account when you are ready. You do not need to memorize every term.

Learning objectives

Objective

Check sender, link, payment, and urgency clues.

Objective

Recognize delivery, toll, banking, and family-emergency text patterns.

Objective

Use safer verification steps instead of tapping links.

The four-part text check

Scam texts are often short because they are designed for quick action. A safer habit is to check four things: who sent it, what link it uses, whether it asks for money or private information, and whether it creates pressure.

Some phones may offer a Report Junk option. Many carriers also support forwarding spam texts to 7726, which spells SPAM.

Real-world examples

Delivery fee text

USPS-DeliveryToday
Package delivery failed. Pay $1.25 to reschedule: usp-track.example

Safer move: Do not tap. Delivery scams often use fake tracking links.

Toll balance text

Toll ServicesToday
Unpaid toll balance. Avoid late fees. Pay today: toll-help.example

Safer move: Visit the official toll agency website yourself.

Grandchild text

Grandson?Today
Grandma I broke my phone. Please text this new number. I need help paying a bill.

Safer move: Call the grandchild’s known number or another family member.

Bank alert text

Card AlertToday
Suspicious transaction. Verify immediately to prevent account closure.

Safer move: Open the bank app or call the number on your card.

Practice scenarios

The small fee

A small fee feels harmless, but the page may collect full card details, name, address, phone number, and more.

Safer move: Ignore the link and check directly.

The new number trick

A scammer pretends to be a family member with a new phone number and urgent money problem.

Safer move: Do not send money. Verify with a known number.

The toll threat

A message says late fees or driving trouble will happen if payment is not made today.

Safer move: Go to the official toll site by typing the address yourself.

Risky vs. safer choice

Risky reaction

React inside the message because it feels urgent, official, or emotional.

Safer reaction

Pause, leave the message, and verify through an official app, website, statement, card, or known phone number.

Practice activity

Find the sender name or number.
Look for a link without tapping it.
Ask whether the message wants money, a login, a code, or personal details.
Decide how to verify through an official source.
Key takeaway: A text message is not proof. Treat text links as invitations to verify elsewhere.
Course progress

Keep your place in the course

0% completeCurrent lesson: Lesson 2
Immersive practice

Practice scenario: fake package delivery fee

The amount is small, which makes the request feel harmless. The risk is that the link may collect card details or personal information.

Do not use the message link.
Check the order or delivery app directly.
Look for tracking from the original purchase.
Delete the text after verifying safely.
Back to Dashboard
Illustration of a fake package delivery text message on a phone
Practice: suspicious text review
Immersive practice

Practice: suspicious text review

Look for sender clues, link pressure, small payments, and requests that feel urgent.

  • Pause and name the pressure.
  • Do not click links inside the message.
  • Verify through the official app, website, or known phone number.

Back to Dashboard