Member welcome

Start with one small step.

You do not need to finish everything today. This welcome path helps members begin calmly and come back whenever they need a refresher.

Start Lesson 1 Open Member Library
Family member helping an older adult on a laptop in a warm home setting
Your first session

A simple path after joining

Choose the path that fits you. The goal is not to become a technology expert. The goal is to feel calmer and safer when something suspicious appears.

1

Download your starter checklist

Keep the simple scam message checklist nearby.

5 minutesPrintable
Open Checklist
2

Begin Lesson 1

Learn why scam messages create pressure and how to pause before clicking.

10–15 minutesCourse
Start Lesson 1
3

Review scam examples

Practice with texts, emails, pop-ups, and urgent payment requests.

10 minutesPractice
Open Examples
4

Share the family guide

Use the discussion guide with a parent, grandparent, or loved one.

15 minutesFamily
Open Family Guide
A

If you are learning for yourself

Start with Lesson 1, then keep the checklist nearby. Come back to the member library whenever you receive a message that feels urgent or confusing.

  • Take one lesson at a time
  • Practice with one example
  • Use the checklist before clicking
B

If you are helping a loved one

Start with the family guide, then sit together for the first lesson. Let the learner make the choices while you support the process.

  • Ask before taking over
  • Practice with real examples
  • Create a family verification plan