Member Resource

Tech Support Scam Script

A script for handling unexpected tech support calls or pop-ups.

Older adult using phone support calmly.
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Tech Support Scam Script

Unexpected tech support calls and pop-ups can pressure people into giving remote access or paying for fake repairs.

Use this script

“I do not give remote access from unexpected calls or pop-ups. I will contact official support myself.”

Safer move: Say it, then end the interaction.

Avoid this

  • Do not call a number from a scary pop-up.
  • Do not install remote access software for an unexpected caller.
  • Do not share passwords or codes.

Safer move: Use trusted support.

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